About Soft-Lite

This is what our customers are saying about us right now!

  • Everyone we encountered in this process was first rate: Matt, Chris (who scheduled our installation), the fellow who came and measured and the installers. Polite, efficient, professional. - Aug 16, 20. […]
  • The crew that installed the windows did a great job! They should be recognized for their hard work and craftmanship. Rory and his partner worked extremely well together. They kept me informed. They ke. […]
  • The materials and workmanship were even better than we expected. The installers worked nine hours each day. If they stopped for lunch I was unaware of it. There was some rotten wood in the existing tr. […]
  • I was most satisfied with their communication and the overall product. Everyone communicated effectively about exactly what was going. There was no guessing. - Aug 16, 2017 in Canton, OH
  • From the onset with Ashley to the installation. The installation crew did an exceptional job. I am very pleased with the overall experience. - Aug 16, 2017 in Mentor, OH
  • We had some questions before installation; they were clarified completely. We weren't made to feel that we were bothering anyone. - Aug 16, 2017 in Kent, OH
  • Mike was awesome in helping us figure out what we needed/wanted. He communicated very clearly our options as followed up on install day. Chris was great about working with my schedule to get our insta. […]
  • The installers were courteous, professional and polite. They arrived timely and started working immediately. Also, they asked questions when needed and did not make assumptions, which I appreciated. -. […]
  • I was most satisfied with the windows and also the crew. They made it look really attractive from the outside by adding some extra features for me. - Aug 04, 2017 in Norwalk, OH
  • They all did very well. Scott did a very nice job in the beginning, and even did a follow-up call after the job was done. Also the crew members Kenny, T.J., and John did a great job also. - Aug 04, 20. […]

Testimonials

“We couldn’t be more proud to be a Soft-Lite partner. Carrying their products has proven to be of great benefit for our company, and our customers. The windows are American-made, and of high quality. Soft-Lite installation crews are factory-trained and professional, always scoring high with our customers who are surveyed after job completion. The staff is always friendly, and the Quality Control Staff is responsive and attentive when there are any minor bumps in the road. Thank you for the great partnership, Soft-Lite. Onward!”

Harley & Aaron Magden
Window Nation


“I just wanted to wish you and your family a Happy Thanksgiving. Still plugging along here at Empire South. Please thank every one at Soft-Lite for the great service.”

Michael Van Gundy
Empire Window Co.


“When we first moved into our house, our old windows were drafty, unsightly, and difficult to use. Our new Bainbridge LE windows are fantastic! They insulate our house against heat, cold and noise. They are also easy to use and a dream to clean because of their design. To top it off, installation was courteous, timely and professional. We now recommend Bainbridge LE windows to all our friends and neighbors.”

Rich & Jen Evans
Charlotte, NC


“We kept adding additions to our house over the course of 17 years. Consequently three parts of the house had windows from three different manufacturers in them. In the original part of the house we replaced the 50 year-old windows with double hung windows from a well known manufacturer. The problem with the new windows was that they always crashed at the meeting rails when you closed them. It was a real struggle to make sure the windows were properly sealed when closed and locked. In the second section of the house we installed windows from a manufacturer who ended up going bankrupt a few years after the windows were installed. When that happened there was no one to honor the window warranty if a sash failed. In the last section of the house we installed Soft-Lite windows. They are the best windows we’ve ever had…in ANY house we’ve owned. They reliably seal at the meeting rails. They glide up and down easily. You don’t feel drafts through them on windy days. And because Soft-Lite has been in business since 1937 and has a safe and sound history of business practice, we’re confident Soft-Lite will always be around to honor their lifetime warranty. We would never purchase windows again from any other manufacturer.”

Robert Michaud
Irwin, PA


“To whom it may concern, I purchased Soft-lite vinyl replacement windows a few years ago for my current home and have been very pleased with their quality.”

Sharon Dalfonso
Charlotte, NC


“We replaced the all 4 of the 35 year old sliding glass doors in our condominium. After reviewing the available doors offered by various manufacturers and all the numerous options available, we chose to purchase Soft-Lite Thermal Glide Patio Doors. We found the technology and workmanship to be superior. Among the options available and attractive to us were: 1. Super Spacer for Comfort 2. Solar Low-E for Energy Efficiency 3. PVC Exterior Bond option – We chose the bronze exterior with the white interior. Since the installation of our Soft-Lite doors, we have experienced a significant improvement in the comfort level of our home, reduction in heating and cooling cost, as well as the two-color feature is most desirable and pleasing to the eye. We are very pleased with our purchase and recommend Soft-Lite to everyone.”

The Galloways
Columbia, S.C.


“Good afternoon, My wife and I live in a NJ farmhouse whose original roots are traced back to the 1740’s. Among the many decisions that have gone into the modernizing and upgrading procedures, replacement windows were among our first. This note is to tell you how much we appreciate the product that we have recently installed. After shopping extensively and talking to many homeowners in our community with similar homes, we chose to purchase the Bainbridge LE window by Soft-Lite through a local distributor. Because this sort of purchase has such long-lasting implications, we had concerns about making the right decision. I am happy to report to you that those concerns have been soundly put to rest. Our initial order of 13 windows has been installed, with a remaining order of 12 to be installed later in 2010. The windows are properly fit and extremely weather-tight; they are well-designed and easy to use; and they are positioned in such a way that they still allow the original inside shutter-type windows of the period to remain in place without taking away from the charm of the original home. We would like to offer sincere thanks for putting us in touch with your NJ Regional Sales Manager, John Hudnall. When an issue presented itself that we felt needed attention from the manufacturer, his quick response to our questions and concerns was professional and, above all else, credible. His subsequent actions went above the call of duty and are contrary to our past experiences with manufacturer representatives. I assure you that he is a man that you can be proud to have as the face of Soft-Lite. The windows are great, they perform exactly as described, and we thank you for such a positive experience. If we can serve as a reference to your company or to John, specifically, please feel free to call on us.”

Alan and Blair Moore
Pittstown, NJ


“We chose Soft Lite windows and doors to install in our home and couldn’t be happier. We found they were great quality and had many features and style options to choose from which helped us find exactly what we were looking for our 1940’s house. We really wanted to keep the character of the home and they were able to match the new windows up to the old ones. The windows and doors are amazing and are energy efficient and keep out the noise of our busy street. I would recommend Soft Lite doors and windows.”

Amy Mckinney
Belmont, NC


“The wind has tested the new window on several occasions. Most recently it weathered the winds of a tornado that touched down in Spencer-five minutes from our house. Not a peep of noise came from the window. It was as quiet as mouse allowing us to sleep in peace. We can now listen to the tv without raising the volume when the window starts to howl or whistle. How wonderful! Scott, thank you so much for replacing the window and giving me back my sanity. I can truly say that I am now enjoying ALL my soft-lite windows. They add beauty and warmth to our home. Thank you for standing by your product.”

Lillian L. Morgan
Salisbury, North Carolina