I am very pleased with the look and quality of the SoftLite Classic windows installed as replacements for more than 20 builder-grade windows in my 35-year old home. The quality and appearance of the windows exceeds my expectations, making me feel confident that I made the right choice after reading reviews of several window brands and getting bids from a few different companies. As a longtime office manager, I have grown to admire good business practices and customer service. So thanks for manufacturing a high-quality product at a fair price and backing it with a strong guarantee. The quality and timing of installation by the contractor was also top-notch. I am completely satisfied.