How do I receive service for my windows?

If you require service on your windows, please contact your local authorized SoftLite dealer. They will work with you to resolve your problem. 

If you are unable to reach your original dealer, please use the dealer locator to find a SoftLite dealer near you.

Is my problem covered under warranty?

SoftLite Windows & Doors warrants that its vinyl windows and doors will be free from manufacturing or material defects for so long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home.

From the Blog

  • Consider the "Other" Benefits of Replacement Windows
    by SoftLite Windows & Doors on June 2, 2021 at 6:31 PM

    With clear views and eye-catching design being top of mind when looking at windows, it’s easy to lose focus on some of the less obvious benefits of quality windows. And we aren’t talking about the glass quality, the design of the frames, opening mechanisms, or even thermal efficiency. There are a host of window benefits coasting under the radar that we unveil below.

Not sure what you need? No worries. Our professional dealers are here to help.