If you require service on your windows, please contact your local authorized Soft-Lite dealer. They will work with you to resolve your problem.
If you are unable to reach your original dealer, please use the dealer locator to find a Soft-Lite dealer near you.
Soft-Lite L.L.C. warrants that its vinyl windows and doors will be free from manufacturing or material defects for so long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home.