How do I receive service for my windows?

If you require service on your windows, please contact your local authorized SoftLite dealer. They will work with you to resolve your problem. 

If you are unable to reach your original dealer, please use the dealer locator to find a SoftLite dealer near you.

Is my problem covered under warranty?

SoftLite Windows & Doors warrants that its vinyl windows and doors will be free from manufacturing or material defects for so long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home.

From the Blog

  • How to Clean and Maintain Residential Windows
    by SoftLite Windows & Doors on September 2, 2020 at 8:26 PM

    Windows are a focal point for exterior design, energy efficiency, and even resale value.  That said, you want them to always look and perform their best.  One of the best ways to save dollars down the line is to properly clean and maintain your windows.  Ultimately, proper window maintenance can lengthen material lifespan, improve energy efficiency, and even highlight exterior and interior design.  Here’s how we recommend cleaning and maintaining your windows.

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