How do I receive service for my windows?

If you require service on your windows, please contact your local authorized SoftLite dealer. They will work with you to resolve your problem. 

If you are unable to reach your original dealer, please use the dealer locator to find a SoftLite dealer near you.

Is my problem covered under warranty?

SoftLite Windows & Doors warrants that its vinyl windows and doors will be free from manufacturing or material defects for so long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home.

From the Blog

  • How Black Windows Offer a Modern and Versatile Upgrade
    by SoftLite Windows & Doors on July 14, 2021 at 2:01 PM

    Carpeted bathrooms, orange shag carpeting, avocado green appliances, and wallpaper borders — some trends are merely fads, but others have lasting endurance. With classic roots seen as far back as the factories and warehouses of the 19th century, black window frames have been here for a while, and they’re here to stay. Anyone scrolling through Pinterest for home design inspiration or flipping through an interior decorating magazine or catalog will likely come across the trend. Timeless yet modern, the versatility of black provides an enduring element that can go with virtually any aesthetic if you know how to incorporate it into your home.

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