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Service

If for any reason should service be required on your windows, you should contact your local authorized Soft-Lite dealer and they work with you to resolve your problem. Or, fill out the form below and we will forward your request to the closest dealer to you.

By phone, please call:
(800) 551-1953 ext. 1010

Is my problem covered under warranty?

Soft-Lite L.L.C. warrants that its vinyl windows and doors will be free from manufacturing or material defects for so long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home.

Download the Soft-Lite Warranty

Download the Soft-Lite Warranty (w/ Glass Breakage Protection)

Contact Information

* First Name (required)

* Last Name (required)

* Street Address (required)


* City (*)

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* Zip Code (*)

* Phone (required)

* Email Address (required)

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Service Request Information

Name of Dealer

* Order/Warranty Number (required)

Date of Installation

Description of Problem