Our Mission: What is a mission? You think of a mission as a statement of what we will do. We summarize our mission in the following Mission Statement: “We will provide an environment to attract, nurture and retain outstanding people who have a passion for consistently delivering quality products and services that exceed our customers expectations.”
Our Vision: Whereas a Mission Statement summarizes what we will do, a Vision Statement summarized what we will accomplish by doing what we do. Our vision for SoftLite is: “To be the premier manufacturer of the highest quality custom made vinyl windows and suppliers of innovative support services designed to make our customers the leaders in the industry.”
Our Values: Regardless of who we are or what job we are doing at SoftLite, we will share a common set of values. They are customer focus, personal integrity, respect for people, accountability, work ethic, and teamwork.
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Our approach to business remains the same throughout the years. We are dedicated to providing innovative products that exceed industry standards for quality, reliability, and performance. We use leading edge technologies and equipment in manufacturing, allowing us to exceed our customers’ requirements for beautiful, strong and thermally efficient windows.
We offer an extensive line of replacement windows and accessories to fit any home, region or climate. All our products are built to last, and are backed by an on-going commitment to the people who buy them. Quality and commitment to excellence have been the cornerstones of our success. They will continue to serve as the foundations for our efforts in the future.
The Labels When comparing different products, be sure to check for specific labels that validate performance. One important label to look for is the National Fenestration Rating Council (NFRC) label. The NFRC is the industry-recognized certifying body for windows and doors. The second label you should be sure to keep an eye out for is the blue ENERGY STAR® label. This label means the window or door has met strict energy efficiency product specifications set by the U.S. Environmental Protection Agency (EPA). If you are looking for a quality window, these two labels are essential.