All SoftLite residential vinyl products come standard with a non-prorated lifetime warranty that can be transferred if you move or sell your house (transfer fee applies). SoftLite warrants that its vinyl windows and doors will be free from manufacturing or material defects for as long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home. Our Lifetime Warranty is designed to protect your investment and our reputation. It guarantees that our windows will not chip, crack, peel, or blister under conditions of normal wear and service. We also warrant all moving parts and the hermetically insulated seal against defects in materials or workmanship. Finally, we offer an optional glass breakage rider for extra peace of mind. Our Lifetime Limited Warranty shows that we stand behind our windows and the people who buy them. All products must be registered within sixty (60) days of installation. Homeowners can transfer this lifetime limited warranty one time (for a fee).
All products must be registered within sixty (60) days of installation to be covered under SoftLite’s warranties. Warranty claims must go through the dealer where the SoftLite products were purchased. If the dealer is no longer in business you can file a warranty claim here.
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