Lifetime Warranty

A Solid Warranty

Lifetime Warranty? That’s right, all of our residential windows come standard with a lifetime warranty. It can even be transferred if you move or sell your house.

SoftLite warrants that its vinyl windows and doors will be free from manufacturing or material defects for so long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home. Our Lifetime Warranty is designed to protect your investment and our reputation. It guarantees that our windows will not rot, rust, warp, pit, corrode or blister, and that our vinyl colors will remain true for the life of your home. Our Lifetime Warranty is non-prorated and is fully transferable. We also warranty all moving parts and the hermetically insulated seal against defects in materials or workmanship. Finally, we offer an optional glass breakage rider for extra peace of mind. Our Lifetime Warranty shows that we stand behind our windows and the people who buy them.

Not sure what you need?

No worries. Our professional dealers are here to help.

Not sure what you need? No worries. Our professional dealers are here to help.

Company Information

Our approach to business remains the same throughout the years. We are dedicated to providing innovative products that exceed industry standards for quality, reliability, and performance. We use leading edge technologies and equipment in manufacturing, allowing us to exceed our customers’ requirements for beautiful, strong and thermally efficient windows.

We offer an extensive line of replacement windows and accessories to fit any home, region or climate. All our products are built to last, and are backed by an on-going commitment to the people who buy them. Quality and commitment to excellence have been the cornerstones of our success. They will continue to serve as the foundations for our efforts in the future.

What People Say

Hannah
Hannah
Charlotte, NC
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We love our new windows! We purchased an older ranch home with original 1950 windows and the drafts in each room were awful! Not only is our home far more energy efficient, but looks way better from the inside and out! We also love being able to easily open the windows from the top or bottom!
Michael
Michael
Chicago, IL
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We replaced thirteen original wood windows in the upstairs of our 112-year-old house. We were worried that the new vinyl windows would lack the charm and warmth of the old ones, but we were wrong. The Imperial Elite windows look fantastic. We were even able to duplicate the original pattern of the grilles in living room windows, preserving both the interior look and the curb appeal. Instead of hiring window washers with tall ladders, we can now clean the windows with ease ourselves thanks to the tilt-in feature.
Chloris
Chloris
Rockville, MD
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We have done many research on different brands of windows before we decided on SoftLite. We are happy with this decision. They are very stylish windows and easy to open and close.
Steve & Marsha P.
Steve & Marsha P.
Charlotte, NC
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We love watching birds and squirrels from our kitchen table and were not able to with our old windows. Now with our new SoftLite windows it's as if there was nothing between us and the birds. And the windows look great. Thanks, Steve & Marsha P.
Pamela
Pamela
Evanston, IL
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I LOVE my new SoftLite windows! They are so easy to operate and clean and they look AMAZING!
Nancy H.
Nancy H.
Peachtree Corners, GA
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We are loving our windows so far! Our 40-year-old house had all original windows, which were single-paned and in rather poor shape (some wouldn't open, the ones that would open wouldn't stay open, no screens, etc). Our air conditioner broke at the beginning of the summer and we haven't been able to get it replaced yet, but our new windows have kept the house much cooler during the day and we're able to open them at night, making the summer bearable. We love them!
S.S.
S.S.
Chicago, IL
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Replaced our beat up casement windows (half of them didn't open/ close properly and were starting to rot and some were drafty) with double hung. It's so nice to have windows that work, look nice and keep the heat out in the summer and cold out in the winter. We didn't like having to buy new windows for a house that was less than 12 years old (we had only been there for a few years) but it was some of the best money we ever spent!
Jonathan
Jonathan
Charlotte, NC
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We love our new windows! Cost effective, energy efficient and look great to top it all off. Would definitely recommend to friends and family.
Joseph
Joseph
Cornelius, NC
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These windows are far superior to what we had and the other windows we have in the house in terms of energy efficiency and quality.
Cathleen
Cathleen
Silver Spring, MD
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Beautiful new bay window in my kitchen. I love it and my cats do, too.
Frank and Margie
Frank and Margie
Falls Church, VA
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We are very happy with our new windows. They are easy to open and clean and they close and lock securely with very little effort. No more drafts!
Rusell
Rusell
Gaithersburg, MD
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I was very pleased with the quality and features of our new Pro series windows. The dealer was equally superb and professional from the sales process through installation.
John
John
Charlotte, NC
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The windows look great and I can already tell how well they are working. The house is no longer drafty. I really like how easy they are to open and tilt for cleaning. My only concern is how we will install blinds as the replacement window frame leaves a very shallow space for mounting the blinds.
Paul
Paul
Barefoot Bay, FL
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We are very pleased with these windows. The sliding mechanisms are nice & smooth. The picture windows are beautiful. Well done SoftLite!
Nancy
Nancy
Fairborn, OH
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We are very satisfied with our windows. The house is warmer and there is less noise from the freeway. They are beautiful windows.
Megan
Megan
New Carlisle, OH
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Great windows, great dealership who we purchased them from and completed the installation. Love the updated look to our home.
Kevin
Kevin
Charlotte, NC
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After only two weeks of springtime here in the South the windows have made a dramatic difference. The afternoon sun beats down on our house with these new windows I am able to sit at my desk comfortably and the AC has not turned on. They're incredibly easy to lift and lower, my 7 year old can do it without any issues.
Kristin G.
Kristin G.
Kennesaw, GA
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I’m so happy with my new windows. They look great! Outside noise has been drastically minimized and I look forward to lower utility bills after replacing the original windows in this 1954 building.
Tony
Tony
Monroe, NC
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We are very happy with our windows and they exceeded our expectations!
Katie
Katie
Charlotte, NC
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So far I'm LOVING everything about these windows. They're beautiful and efficient!
Natalie
Natalie
Chicago, IL
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From my experience with SoftLite windows,I expected the sliding patio door to be wonderful, and it is. The door slides effortlessly, the screen door pull is designed to protect the screen by keeping your fingers away from it, the extra lock is easy to operate with your foot, and the structure of the door is quite airtight.
Pam
Pam
Harrisburg, NC
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Thrilled with our new windows! Just installed yesterday and I’ve already noticed a difference in energy use and sound insulation.
Kurt B.
Kurt B.
Alexandria, VA
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All our windows and doors in our home are now SoftLite - great products - we're very happy with them!
Phyllis
Phyllis
Pineville, NC
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Love the new window. Looks beautiful and almost identical to my older windows which is what I was looking for. Could not have been an easier process. Thanks.
Jim
Jim
Matthews, NC
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Thanks for the gorgeous upgrade to our rooms. Quiet, comfortable temperature, and beautiful!
Dante
Dante
Huntersville, NC
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Beautiful windows!! The house is cooler and quieter!
Richard
Richard
Frederick, MD
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SoftLite windows have changed our screen porch into a lovely 3 season room.
Steve
Steve
Marshville, NC
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We're very happy with our windows, we think we made a wise choice over other competitors.
David
David
Charlotte, NC
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Our dealer in NC did a fantastic job representing themselves and SoftLite windows. The windows look great, and have a slightly larger glass area than other lines we considered, which was important to us. I would recommend SoftLite to anyone researching vinyl windows. Excellent value.
Eric
Eric
Chicago, IL
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Your casement windows are so beautiful and energy efficient. The glass lets in tons of light. When open they let in refreshing breezes and when closed they seal out cold air and urban noise.
Dianna
Dianna
Springfield, OH
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Love my new windows!
Jorge
Jorge
Germantown, MD
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It is so wonderful to be able to see clearly out of our windows and all of a sudden it is a little quieter in our home. Beautiful product and installation.
Aaron
Aaron
Matthews, NC
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These windows are incredible! Beautiful and really insulate the house well.
Neil F.
Neil F.
Charlotte, NC
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Very pleased with my new windows.
Jon
Jon
Harrisburg, NC
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I couldn’t be happier with my windows!
Christopher
Christopher
Greensboro, NC
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These SoftLite windows were easy to install and the look gives any old house that new modern look.
Crystal
Crystal
Statesville, NC
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Finally functional and we can see our back yard for the first time in years!
Frederic S.
Frederic S.
Strongsville, OH
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These soft light Kingsroyal Glide Patio Doors are everything I anticipated!
Gregory
Gregory
Chicago, IL
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Nice high quality windows, as far as I can tell!
Christine
Christine
Gaithersburg, MD
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The SoftLite Pro windows are beautiful. I am very happy with them.
Jennifer
Jennifer
Dallastown, PA
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Easy to use and look great in our rental property!
Max
Max
Charlotte, NC
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SoftLite windows transformed my backyard patio into a sunroom.
Laurent
Laurent
Reston, VA
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Everything was great. Very nice and clean looking windows.
Barney
Barney
Iron Station, NC
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Solid product. We were sold on the quality of the materials.
William
William
Atlanta, GA
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Fantastic job!
Brittany
Brittany
New Berlin, WI
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We love our new windows. Very affordable and they look so nice. They are not at all drafty like our old windows and the biggest perk to me is the ease of cleaning!
Nick
Nick
Greensboro, NC
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Windows look so much better than my old windows.
Daniel
Daniel
Fort Mill, SC
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Great window, very happy.
Richard
Richard
Catawaba, NC
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These windows look wonderful and the entire experience was better than expected!! Hurray!
Michael
Michael
Charlotte, NC
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Looks great!
Suk C.
Suk C.
Fort Mill, SC
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The windows look good! Thank you.

From the Blog

  • Performance Ratings for Windows and Doors | Best Energy-Efficient Windows & Doors for Homes
    by SoftLite Windows & Doors on November 18, 2020 at 9:42 PM

    The Labels When comparing different products, be sure to check for specific labels that validate performance. One important label to look for is the National Fenestration Rating Council (NFRC) label. The NFRC is the industry-recognized certifying body for windows and doors. The second label you should be sure to keep an eye out for is the blue ENERGY STAR® label. This label means the window or door has met strict energy efficiency product specifications set by the U.S. Environmental Protection Agency (EPA). If you are looking for a quality window, these two labels are essential.