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Lifetime Warranty
A Solid Warranty
Lifetime Warranty? That’s right, all of our residential windows come standard with a lifetime warranty. It can even be transferred if you move or sell your house.
SoftLite warrants that its vinyl windows and doors will be free from manufacturing or material defects for so long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home. Our Lifetime Warranty is designed to protect your investment and our reputation. It guarantees that our windows will not rot, rust, warp, pit, corrode or blister, and that our vinyl colors will remain true for the life of your home. Our Lifetime Warranty is non-prorated and is fully transferable. We also warranty all moving parts and the hermetically insulated seal against defects in materials or workmanship. Finally, we offer an optional glass breakage rider for extra peace of mind. Our Lifetime Warranty shows that we stand behind our windows and the people who buy them.
Not sure what you need? No worries. Our professional dealers are here to help.
Company Information
Our approach to business remains the same throughout the years. We are dedicated to providing innovative products that exceed industry standards for quality, reliability, and performance. We use leading edge technologies and equipment in manufacturing, allowing us to exceed our customers’ requirements for beautiful, strong and thermally efficient windows.
We offer an extensive line of replacement windows and accessories to fit any home, region or climate. All our products are built to last, and are backed by an on-going commitment to the people who buy them. Quality and commitment to excellence have been the cornerstones of our success. They will continue to serve as the foundations for our efforts in the future.
What People Say
Charlotte, NC Read More
We love our new windows! We purchased an older ranch home with original 1950 windows and the drafts in each room were awful! Not only is our home far more energy efficient, but looks way better from the inside and out! We also love being able to easily open the windows from the top or bottom!
Chicago, IL Read More
We replaced thirteen original wood windows in the upstairs of our 112-year-old house. We were worried that the new vinyl windows would lack the charm and warmth of the old ones, but we were wrong. The Imperial Elite windows look fantastic. We were even able to duplicate the original pattern of the grilles in living room windows, preserving both the interior look and the curb appeal. Instead of hiring window washers with tall ladders, we can now clean the windows with ease ourselves thanks to the tilt-in feature.
Rockville, MD Read More
We have done many research on different brands of windows before we decided on SoftLite. We are happy with this decision. They are very stylish windows and easy to open and close.
Charlotte, NC Read More
We love watching birds and squirrels from our kitchen table and were not able to with our old windows. Now with our new SoftLite windows it's as if there was nothing between us and the birds. And the windows look great. Thanks, Steve & Marsha P.
Lake Wylie, SC Read More
We are very pleased with the quality of these windows and doors! We love the low-e coating and are looking forward to the extra saving on our utility bill. We love the quality and craftsmanship of these products. We will definitely be purchasing more and spreading the word to friends and family!
Evanston, IL Read More
I LOVE my new SoftLite windows! They are so easy to operate and clean and they look AMAZING!
Peachtree Corners, GA Read More
We are loving our windows so far! Our 40-year-old house had all original windows, which were single-paned and in rather poor shape (some wouldn't open, the ones that would open wouldn't stay open, no screens, etc). Our air conditioner broke at the beginning of the summer and we haven't been able to get it replaced yet, but our new windows have kept the house much cooler during the day and we're able to open them at night, making the summer bearable. We love them!
Chicago, IL Read More
Replaced our beat up casement windows (half of them didn't open/ close properly and were starting to rot and some were drafty) with double hung. It's so nice to have windows that work, look nice and keep the heat out in the summer and cold out in the winter. We didn't like having to buy new windows for a house that was less than 12 years old (we had only been there for a few years) but it was some of the best money we ever spent!
Charlotte, NC Read More
We love our new windows! Cost effective, energy efficient and look great to top it all off. Would definitely recommend to friends and family.
Cornelius, NC Read More
These windows are far superior to what we had and the other windows we have in the house in terms of energy efficiency and quality.
Salisbury, NC Read More
"After comparing many brands of vinyl replacement windows such as those found in big box stores, and brands like Pella ( the showroom versión not the Lowe’s product ) Softlite was a superior quality window. They had a very competitive price once installed. We are very happy with the results! it updated our 1965 ranch home home to be energy-efficient and more updated in style and function. The windows feel solid. They open and close well they don’t fall when you open them. This companies windows in the Classic Plus line have great features and a great price point. We never thought replacing windows for the entire home was possible for us till we found the Classic Plus line."
Silver Spring, MD Read More
Beautiful new bay window in my kitchen. I love it and my cats do, too.
Charlotte, NC Read More
Love these windows. They are so beautiful. Really enhances curb appeal of home. So easy to use. Love the way they function for cleaning too.
Falls Church, VA Read More
We are very happy with our new windows. They are easy to open and clean and they close and lock securely with very little effort. No more drafts!
Greensboro, NC Read More
We love our new windows. They are more energy efficient. With the slight tint, we can see outside great but people can’t see in.
Gaithersburg, MD Read More
I was very pleased with the quality and features of our new Pro series windows. The dealer was equally superb and professional from the sales process through installation.
Charlotte, NC Read More
The windows look great and I can already tell how well they are working. The house is no longer drafty. I really like how easy they are to open and tilt for cleaning. My only concern is how we will install blinds as the replacement window frame leaves a very shallow space for mounting the blinds.
Barefoot Bay, FL Read More
We are very pleased with these windows. The sliding mechanisms are nice & smooth. The picture windows are beautiful. Well done SoftLite!
Gastonia, NC Read More
The windows look and operate wonderfully! We couldn't be more pleased. We were hesitant to replace our old wooden windows in a historical home but the windows we purchased fit in wonderfully! They're very well constructed and we've already noticed a noise and heat/cool transfer reduction.
Fairborn, OH Read More
We are very satisfied with our windows. The house is warmer and there is less noise from the freeway. They are beautiful windows.
New Carlisle, OH Read More
Great windows, great dealership who we purchased them from and completed the installation. Love the updated look to our home.
Charlotte, NC Read More
After only two weeks of springtime here in the South the windows have made a dramatic difference. The afternoon sun beats down on our house with these new windows I am able to sit at my desk comfortably and the AC has not turned on. They're incredibly easy to lift and lower, my 7 year old can do it without any issues.
Kennesaw, GA Read More
I’m so happy with my new windows. They look great! Outside noise has been drastically minimized and I look forward to lower utility bills after replacing the original windows in this 1954 building.
Monroe, NC Read More
We are very happy with our windows and they exceeded our expectations!
Charlotte, NC Read More
So far I'm LOVING everything about these windows. They're beautiful and efficient!
Chicago, IL Read More
From my experience with SoftLite windows,I expected the sliding patio door to be wonderful, and it is. The door slides effortlessly, the screen door pull is designed to protect the screen by keeping your fingers away from it, the extra lock is easy to operate with your foot, and the structure of the door is quite airtight.
Harrisburg, NC Read More
Thrilled with our new windows! Just installed yesterday and I’ve already noticed a difference in energy use and sound insulation.
Alexandria, VA Read More
All our windows and doors in our home are now SoftLite - great products - we're very happy with them!
Statesville, NC Read More
The windows are very good replicas of the originals without the headaches associated with single pane glass and ropes and weights and make the house look well cared for. Thank you SoftLite.
Harrisburg, NC Read More
Love the new windows! Outside noise has been cut down a good deal. We replaced original windows that were 20 plus years old with SoftLite windows. The crew that installed the windows were great and even worked around my crazy work from home, double-shift schedule.
Pineville, NC Read More
Love the new window. Looks beautiful and almost identical to my older windows which is what I was looking for. Could not have been an easier process. Thanks.
Matthews, NC Read More
Thanks for the gorgeous upgrade to our rooms. Quiet, comfortable temperature, and beautiful!
Charlotte, NC Read More
We love our new windows. They are easy to open and clean. Less noise from outside is a plus too. We'd definitely recommend them to our friends and family.
Huntersville, NC Read More
Beautiful windows!! The house is cooler and quieter!
Frederick, MD Read More
SoftLite windows have changed our screen porch into a lovely 3 season room.
Marshville, NC Read More
We're very happy with our windows, we think we made a wise choice over other competitors.
Charlotte, NC Read More
Our dealer in NC did a fantastic job representing themselves and SoftLite windows. The windows look great, and have a slightly larger glass area than other lines we considered, which was important to us. I would recommend SoftLite to anyone researching vinyl windows. Excellent value.
Chicago, IL Read More
Your casement windows are so beautiful and energy efficient. The glass lets in tons of light. When open they let in refreshing breezes and when closed they seal out cold air and urban noise.
Springfield, OH Read More
Love my new windows!
Germantown, MD Read More
It is so wonderful to be able to see clearly out of our windows and all of a sudden it is a little quieter in our home. Beautiful product and installation.
Matthews, NC Read More
These windows are incredible! Beautiful and really insulate the house well.
Charlotte, NC Read More
Very pleased with my new windows.
Harrisburg, NC Read More
I couldn’t be happier with my windows!
Charlotte, NC Read More
We love our new windows.
Greensboro, NC Read More
These SoftLite windows were easy to install and the look gives any old house that new modern look.
Statesville, NC Read More
Finally functional and we can see our back yard for the first time in years!
Strongsville, OH Read More
These soft light Kingsroyal Glide Patio Doors are everything I anticipated!
Chicago, IL Read More
Nice high quality windows, as far as I can tell!
Gaithersburg, MD Read More
The SoftLite Pro windows are beautiful. I am very happy with them.
Atlanta, GA Read More
Fantastic job!
Dallastown, PA Read More
Easy to use and look great in our rental property!
Charlotte, NC Read More
SoftLite windows transformed my backyard patio into a sunroom.
Charlotte, NC Read More
We love our beautiful new SoftLite Windows!
Reston, VA Read More
Everything was great. Very nice and clean looking windows.
Iron Station, NC Read More
Solid product. We were sold on the quality of the materials.
Atlanta, GA Read More
Great looking window.
New Berlin, WI Read More
We love our new windows. Very affordable and they look so nice. They are not at all drafty like our old windows and the biggest perk to me is the ease of cleaning!
Greensboro, NC Read More
Windows look so much better than my old windows.
Fort Mill, SC Read More
Great window, very happy.
Catawaba, NC Read More
These windows look wonderful and the entire experience was better than expected!! Hurray!
Charlotte, NC Read More
Looks great!
Fort Mill, SC Read More
The windows look good! Thank you.
From the Blog
- Consider the "Other" Benefits of Replacement Windowsby SoftLite Windows & Doors on June 2, 2021 at 6:31 PM
With clear views and eye-catching design being top of mind when looking at windows, it’s easy to lose focus on some of the less obvious benefits of quality windows. And we aren’t talking about the glass quality, the design of the frames, opening mechanisms, or even thermal efficiency. There are a host of window benefits coasting under the radar that we unveil below.