Lifetime Warranty

A Solid Warranty

Lifetime Warranty? That’s right, all of our residential windows come standard with a lifetime warranty. It can even be transferred if you move or sell your house.

Soft-Lite L.L.C. warrants that its vinyl windows and doors will be free from manufacturing or material defects for so long as such products remain in use at the home where originally installed and the original purchaser (or authorized transferee) owns and resides in such home. Our Lifetime Warranty is designed to protect your investment and our reputation. It guarantees that our windows will not rot, rust, warp, pit, corrode or blister, and that our vinyl colors will remain true for the life of your home. Our Lifetime Warranty is non-prorated and is fully transferable. We also warranty all moving parts and the hermetically insulated seal against defects in materials or workmanship. Finally, we offer an optional glass breakage rider for extra peace of mind. Our Lifetime Warranty shows that we stand behind our windows and the people who buy them.

Not sure what you need?

No worries. Our professional dealers are here to help.

Not sure what you need? No worries. Our professional dealers are here to help.

Company Information

Our approach to business remains the same throughout the years. We are dedicated to providing innovative products that exceed industry standards for quality, reliability, and performance. We use leading edge technologies and equipment in manufacturing, allowing us to exceed our customers’ requirements for beautiful, strong and thermally efficient windows.

We offer an extensive line of replacement windows and accessories to fit any home, region or climate. All our products are built to last, and are backed by an on-going commitment to the people who buy them. Quality and commitment to excellence have been the cornerstones of our success. They will continue to serve as the foundations for our efforts in the future.

What People Say

Hannah
Hannah
Charlotte, NC
Read More
We love our new windows! We purchased an older ranch home with original 1950 windows and the drafts in each room were awful! Not only is our home far more energy efficient, but looks way better from the inside and out! We also love being able to easily open the windows from the top or bottom!
Michael
Michael
Chicago, IL
Read More
We replaced thirteen original wood windows in the upstairs of our 112-year-old house. We were worried that the new vinyl windows would lack the charm and warmth of the old ones, but we were wrong. The Imperial Elite windows look fantastic. We were even able to duplicate the original pattern of the grilles in living room windows, preserving both the interior look and the curb appeal. Instead of hiring window washers with tall ladders, we can now clean the windows with ease ourselves thanks to the tilt-in feature.
Chloris
Chloris
Rockville, MD
Read More
We have done many research on different brands of windows before we decided on Soft-Lite. We are happy with this decision. They are very stylish windows and easy to open and close.
Pamela
Pamela
Evanston, IL
Read More
I LOVE my new Soft-Lite windows! They are so easy to operate and clean AND they look AMAZING!
S.S.
S.S.
Chicago, IL
Read More
Replaced our beat up casement windows (half of them didn't open/ close properly and were starting to rot and some were drafty) with double hung. It's so nice to have windows that work, look nice and keep the heat out in the summer and cold out in the winter. We didn't like having to buy new windows for a house that was less than 12 years old (we had only been there for a few years) but it was some of the best money we ever spent!
Joseph
Joseph
Cornelius, NC
Read More
These windows are far superior to what we had and the other windows we have in the house in terms of energy efficiency and quality.
Frank and Margie
Frank and Margie
Falls Church, VA
Read More
We are very happy with our new windows. They are easy to open and clean and they close and lock securely with very little effort. No more drafts!
John
John
Charlotte, NC
Read More
The windows look great and I can already tell how well they are working. The house is no longer drafty. I really like how easy they are to open and tilt for cleaning. My only concern is how we will install blinds as the replacement window frame leaves a very shallow space for mounting the blinds.
Nancy
Nancy
Fairborn, Ohio
Read More
We are very satisfied with our windows. The house is warmer and there is less noise from the freeway. They are beautiful windows.
Megan
Megan
New Carlisle, OH
Read More
Great windows, great dealership who we purchased them from and completed the installation. Love the updated look to our home.
Katie
Katie
Charlotte, NC
Read More
So far I'm LOVING everything about these windows. They're beautiful and efficient!
Natalie
Natalie
Chicago, IL
Read More
From my experience with Soft-Lite windows,I expected the sliding patio door to be wonderful, and it is. The door slides effortlessly, the screen door pull is designed to protect the screen by keeping your fingers away from it, the extra lock is easy to operate with your foot, and the structure of the door is quite airtight.
Richard
Richard
Frederick, MD
Read More
Soft-Lite windows have changed our screen porch into a lovely 3 season room.
David
David
Charlotte, NC
Read More
Our dealer in NC did a fantastic job representing themselves and Soft-Lite windows. The windows look great, and have a slightly larger glass area than other lines we considered, which was important to us. I would recommend Soft-Lite to anyone researching vinyl windows. Excellent value.
Dianna
Dianna
Springfield, OH
Read More
Love my new windows!
Jorge
Jorge
Germantown, MD
Read More
It is so wonderful to be able to see clearly out of our windows and all of a sudden it is a little quieter in our home. Beautiful product and installation.
Aaron
Aaron
Matthews, NC
Read More
These windows are incredible! Beautiful and really insulate the house well.
Jon
Jon
Harrisburg, NC
Read More
I couldn’t be happier with my windows!
Crystal
Crystal
Statesville, NC
Read More
Finally functional and we can see our back yard for the first time in years!
Kevin
Kevin
Charlotte, NC
Read More
After only two weeks of springtime here in the South the windows have made a dramatic difference. The afternoon sun beats down on our house with these new windows I am able to sit at my desk comfortably and the AC has not turned on. They're incredibly easy to lift and lower, my 7 year old can do it without any issues.
Gregory
Gregory
Chicago, IL
Read More
Nice high quality windows, as far as I can tell!
Christine
Christine
Gaithersburg, MD
Read More
The Soft Light Pro windows are beautiful. I am very happy with them.
Jennifer
Jennifer
Dallastown, PA
Read More
Easy to use and look great in our rental property!
Max
Max
Charlotte, NC
Read More
Soft-Lite windows transformed my backyard patio into a sunroom.
William
William
Atlanta, GA
Read More
Fantastic job!
Brittany
Brittany
New Berlin, WI
Read More
We love our new windows. Very affordable and they look so nice. They are not at all drafty like our old windows and the biggest perk to me is the ease of cleaning!
Nick
Nick
Greensboro, NC
Read More
Windows look so much better than my old windows.
Richard
Richard
Catawaba, NC
Read More
These windows look wonderful and the entire experience was better than expected!! Hurray!
Michael
Michael
Charlotte, NC
Read More
Looks great!
Suk C.
Suk C.
Fort Mill, SC
Read More
The windows look good! Thank you.

From the Blog

  • Top Home Improvement Projects for Energy Efficiency
    by Soft-Lite on July 7, 2020 at 2:43 PM

    One of the best ways to ensure a solid return on investment as a homeowner is to invest in energy efficient products.  Energy efficiency ultimately puts dollars back into a homeowner’s pocket in the form of lower energy bills, improved insulation, and increased home value.  Energy efficiency is also a major selling point for homeowners potentially looking to sell their home down the line.  With that being said, here are some of the top energy efficient home improvement projects to consider investing in today.